Terms & Conditions
Terms & Conditions
We, Kam Lung Motor Group (“KLM”) are committed to ensuring that all personal data collected are handled in accordance with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the India Special Administrative Region (the “Ordinance”).
This Personal Information Collection Statement (the “Statement”) is made in accordance with the Ordinance and the guidelines issued by the Privacy Commissioner for Personal Data. This Statement sets out the purposes for which your personal data will be used following their collection, what you are agreeing to with respect to the use of your personal data by KLM and your rights under the Ordinance.
Use of Personal Data
1.1 We on different occasions collect personal data that we believe to be relevant and necessary to conduct our business with you. The provision of your personal data is voluntary. However, please note that failure to supply such personal data may result in KLM being unable to provide or continue to provide products and services to you.
1.2 Personal data collected by us may be used for any of the following purposes (collectively, the “Purposes”):
purchase of products/services of KLM and/or other companies associated or affiliated with KLM; using our online services;
processing your application for and providing vehicle insurance and/or financing or leasing of vehicles;
verifying your identity and identify you/any membership you hold with us;
preventing fraud and enhancing the security of your account or our online services, responding to your requests and communicating with you;
- conducting marketing of any goods or services provided by KLM, its subsidiaries, affiliates and associated companies;
- arranging for vehicle registration, insurance, hire purchase and/or leasing of the vehicles;
- arranging for the maintenance, repair and other after-sale services of vehicles;
- for the authorized service dealer to conduct maintenance, repair and other after-sale services;
- providing you with customer service and responding to your queries, feedback or claims;
- conducting market analysis, statistical or other surveys, research and studies;
- marketing products and/or services of KLM and/or its affiliates, subsidiaries or associated companies and all other incidental and associated purposes directly relating thereto (Please refer to the section headed “Direct Marketing” below for further information);
- customizing our website and its content to your particular preference;
- notifying you of any changes to our website or to services that may affect you;
- processing billing and payment, determining outstanding amounts and, if necessary, collecting outstanding payments;
- anticipating and resolving problems with any products/services supplied or to be supplied;
- complying with the applicable laws of any jurisdiction;
- making disclosure as required by any applicable law, rules, regulations, codes of practice or guidelines binding on KLM and/or its affiliates, subsidiaries or associated companies;
- assisting in law enforcement and/or investigations by police or other government or regulatory authorities in Hong Kong or elsewhere;
- achieving any other purposes as specified when your personal data is collected;
- achieving any other lawful purposes relating to any of the aforesaid purposes; and any other purposes incidental and directly related to any of the above.
Delivery of information services and related guarantees
Information contained on these websites has been compiled by Volkswagen in a conscientious and thorough manner applying the due diligence and attains 97.5 % availability on a yearly average. The information given is non-binding. Volkswagen provides no guarantee as to the results that can be obtained by using the information given, in particular with regard to its accuracy, currency and completeness, or in respect of whether the quality of information meets your needs and wishes. Any vehicle-related data and information presented on the websites of Volkswagen should be considered as representing approximations. Information given is subject to changes in design and supply, to the amendment of the terms and conditions of sale of new vehicles, and to price changes. Information concerning prices and standard specifications, and relating to statutory, legal and tax rules and regulations and their effects, applies only to the Federal Republic of Germany. The illustrations showed also include accessories and optional extras that do not form part of the standard specification. Some of the information provided in association with these services reflects the views of the Volkswagen management. Where such information relates to indications of future trends, events or circumstances, the fact is usually indicated by use of terms such as “expect”, “plan”, “intend”, or such like. As future developments are subject to varying and frequently unforeseeable factors, no guarantee can be given as to the accuracy of statements made relating to such future trends, events or circumstances. The management will update any such statements at its own discretion. The stock market and economic data, rates, indices, prices, news, general market-related information etc. made available is provided solely as a source of information for visitors to the Volkswagen websites and does not represent investment advice or any other form of recommendation. Where the websites present recommendations from analysts, Volkswagen gives no guarantee of their efficacy, in particular also with regard to the accuracy and completeness of the assumptions and conclusions underlying the said recommendations. Please check all information before using it in any way. Binding information can only be provided in response to specific enquiries.
Security in transmission of messages to Volkswagen
In view of the technical structure of the Internet, if you wish to send an e-mail from your private e-mail account to Volkswagen you must take your own security precautions in order to maintain the confidentiality and integrity of your e-mail’s content, by using standard commercially available encryption software for example.
If you wish to send an e-mail directly from the Volkswagen contact zone, you should be aware that your data will be transmitted unencrypted and so no guarantee can be given as to the confidentiality and integrity of your e-mail’s content.
